Savings and Your Cell

611 provides quick and easy access to the service and support you receive from your wireless carrier.

How does 611 work?
Simply Dial 611 on any wireless device anywhere in the United States and Canada and patented technology routes your call to your provider’s customer service department.

Does a call to 611 count against the monthly minutes of my plan?
No. 611 is a free call to cell phone users in the United States and portions of Canada.

How do I know if 611 works on my phone?
Simply Dial 611 from your wireless device and you should be instantly connected to your provider’s Customer Service department.

When I Dial 611, I receive a message saying my carrier does not participate in 611. What can I do?
There are a handful of carriers that currently have decided not to participate in 611. If your carrier does not yet participate in 611, contact your provider’s Customer Service department and request that they add 611 to their service offerings.

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